Call for Reviews

Call for Book Reviews

Book reviews are a most relevant service to the reader community, a platform to promote the invaluable contributions of the book authors to the readers, and last but not least an opportunity for the reviewer to learn more about the currently available literature and the current state of a research field. Over time the book reviews will complement the growing knowledge base supporting database r...

REVIEWS

A Call for a Backward Design to Knowledge Translation

Despite several calls to support evidence-informed policy-making, variations in uptake of evidence into policy persist. This editorial brings together and builds on previous Knowledge Translation (KT) frameworks and theories to present a simple, yet, holistic approach for promoting evidence-informed policies. The proposed conceptual framework is characterized by its impact-oriented approach and...

To the point: medical education reviews-ongoing call for faculty development.

This article in the To the Point series will focus on best practices regarding faculty development in medical education in the field of obstetrics and gynecology. Faculty development is an essential component in achieving teacher and learner satisfaction as well as improving learner outcomes. The Liaison Committee on Medical Education requires medical school faculty to have the capability and l...

Call - Routing Schemes for Call - Center

Companies may choose to outsource parts, but not all, of their call-center operations. In the course of studying contact centers in the telecommunications and financial services industries, we have observed the following (apparently) common scheme. A company classifies its customers as high or low-value, serving the former with their " in house " operations and routing the latter to an outsourc...